Kevincito Miami Gardens Concert reviews
SoFi’s struggles with entry disappoint.
The amazing concert experience of Kevincito was marred by SoFi's chaotic, unorganized, and generally clueless entry process. This was by far the worst experience ever getting into the venue, despite my previous experiences with large crowd events. Our tickets required specific gate entry, yet confusing signage and lack of staff made it difficult to find the correct entrance. We lined up at 5:30pm but did not gain entry until around 8:15pm, well after the show had started at 7:45pm. The little staff available were of little to no help, making the situation completely unacceptable. The artist and entertainment experience were 5-star, but SoFi's incompetence in basic event management left a sour taste in my mouth and has made me hesitant about attending future events there.